World Academy of Sport Services Ltd is committed to respecting the privacy of the users of our websites, including worldacademysport.com (the Website) and those who participate in our courses.
We are registered in England and Wales under company number 5960091 and our registered office is at C/O Moore Stephens Centurion House, 129 Deansgate, Manchester, United Kingdom, M3 3WR. However, any correspondence for us should not be sent to this address but to the address set out in paragraph 10.
1. PERSONAL INFORMATION
1.1 When you use the Website, in particular if you register an online account with us or apply to participate in one of our courses, you may provide us with personal information about you such as your name, address, nationality, gender, date of birth, telephone numbers (including mobile number) and email address (personal information). We are committed to protecting your privacy, and will only use your personal information in accordance with applicable data protection legislation, including the Data Protection Act 1998 and (once applicable) the General Data Protection Regulation.
1.2 Where you create a user account with us, you will be required to provide some basic data about yourself. This is information that we consider necessary or desirable so that we can properly administer your account and provide the website to you. If you do not agree to us holding this information about you, please do not register.
1.4 You are entitled by law to ask for a copy of your personal information at any time. Please contact us using the details in paragraph 11. We may charge you a fee for this which shall not exceed £10. You are entitled to ask us to correct or update your personal information at any time by contacting us at the address above.
2. USES MADE OF THE INFORMATION
2.1 We (and our representatives) may use your personal information for the purposes of:
2.1.1 delivering courses to you (online or in person);
2.1.2 corresponding with you about any enquiry or application that you may send to us;
2.1.3 if you are paying for the course yourself, authorising payments and/or sending a bill to you;
2.1.4 liaising with the Partner regarding you and your participation in any course, including (where appropriate) arranging for the Partner to make any payment which is due in respect of your participation;
2.1.5 maintaining the account you hold with us;
2.1.6 ensuring that our Website is presented in the most effective manner for you and your computer;
2.1.7 providing you with information, products and/or courses / services that you request from us or which we feel may interest you, or undertaking surveys or market research, where you have consented to be contacted for such a purpose;
2.1.8 notifying you about a change to our Website or courses / services; and
2.2 If you do not want us to contact you in the way set out at paragraph 2.1.7 you can "opt out" by indicating this when submitting email forms on the Website or by contacting us as described in paragraph 11.
2.3 Where we offer an online course, the course may contain an assessment element which provides a score or other feedback as a result of the answers that you submit. The score or feedback may be automatically calculated based on your responses based on pre-programmed assessment criteria.
3. DISCLOSURE OF YOUR INFORMATION
You consent to us (and our representatives) disclosing your personal information to third parties:
3.1 in the event that we buy or sell any business or assets, in which case we may disclose your personal data to the prospective buyer or seller of such business or assets;
3.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply such other terms as apply to our relationship, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and
3.3 if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website.
4. SHARING INFORMATION WITH OUR PARTNER
4.1 We provide the courses in conjunction with our Partner. Accordingly, we may share some or all of the personal information that you provide to us with our Partner.
4.2 Our Partner may use the personal information for the purposes of verifying that you are entitled to participate in the course (where applicable), processing payment on your behalf (where the Partner has agreed to do this), checking whether you have attended the course and reviewing your performance and any score, feedback or certification that you receive (or that is declined) as a result of your participation.
4.3 Where you have agreed to receive marketing communications and other updates you may also receive these from our Partner.
4.4 It is possible that the transfer of your personal information to our Partner may involve your personal information being transferred outside the European Economic Area (EEA), or that our Partner, once it has received the information, may subsequently transfer it outside the EEA. This may involve a transfer to a country or territory where rules and safeguards applicable to personal data are weaker than or otherwise different to those offered within the EEA. By submitting your personal information you consent to it being transferred outside the EEA in this manner.
5. RETENTION, UPDATING AND REMOVAL OF YOUR PERSONAL INFORMATION
5.1 Where you provide us with personal information during the course of your usage of the Website, we may retain this information for future use, including:
5.1.1 to speed up your future use of the Website, for example retaining information you submitted during the registration process to avoid you needing to re-enter this if you wish to apply for another course;
5.1.2 for record keeping purposes, such as keeping a record of which courses you have participated in and your performance in those courses;
5.1.3 for exercising our rights, such as seeking payment from you (where applicable); and/or
5.1.4 to provide on-going services.
5.2 The duration for which we retain your personal information will differ depending on the type of information and the reason why it was submitted. However, in some cases personal information may be retained on a long term basis: for example, basic personal information about you will normally be retained for so long as you maintain an account with us, and personal information that we need to retain for legal purposes will normally be retained for at least six years in accordance with usual commercial practice and regulatory requirements.
5.3 You are responsible for ensuring that the personal information that we hold about you is accurate and up-to-date, and you should check it on a regular basis. Much of the personal information that we hold about you can be updated through our Website, and where this personal information changes you can update it yourself. If you are unable to do this however you can contact us using the details in paragraph 11 and, where appropriate, we will update the relevant personal information for you.
5.5 If you are intending to move any of your personal information to another website, please let us know before you close your account so that we can make arrangements to provide you with a copy of your personal information.
5.6 You may in certain circumstances be entitled to request the erasure of personal information that we hold on you. To make a request of this nature, please contact us, providing full details of the personal information you want to be erased and the reason(s) for your request. We will consider all requests upon receipt and confirm to you whether we are able to agree to your request.
5.7 Please be aware that the erasure of personal information that we hold about you may affect our ability to provide the Website and the services associated with it to you and in some cases our acceptance of an erasure request may require the closure of your account, your withdrawal from a course that you have applied for or the cancellation of any certification or accreditation that you have been awarded.
6.1 Certain parts of our Website use "cookies" to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer's hard-drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.
7. LOG FILES
7.1 In common with most websites, our Website logs various information about visitors, including internet protocol (IP) addresses, browser type, internet service provider (ISP) information, referring / exit pages and date / time stamp.
7.2 We may use this information to analyse trends, administer the Website, track your movement around the Website and gather broad demographic information. However, we do not link this information to personally identifiable information.
8.1 The Website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security seriously and will use our reasonable endeavours to protect the integrity of the information you provide.
8.2 If you register to use secured parts of the Website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately at the address provided in paragraph 11 below. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account until your identity has been verified and the account has been satisfactorily secured.
8.3 Our Website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. ISSUES AND COMPLAINTS
9.1 In the unlikely event that you have any concerns about how your personal information is being used, please contact us as described in paragraph 11. This includes situations where you want to request the recertification or erasure of your personal information, restrictions to be placed around how we use your personal information, or to object to a particular use.
9.2 If you make a complaint about our handling of your personal information, it will be dealt with in accordance with our complaints handling procedure. In the first instance it will be reviewed by our customer care team who will respond to you within 28 days. If you are dissatisfied with this response you may request that your complaint be escalated, in which case it will be passed to a senior person in our business who will review your complaint and the initial response and provide a further response within 28 days of your request to escalate the matter.
9.3 If we are unable to resolve your complaint, you may make a complaint to the Information Commissioner’s Office. Please see https://ico.org.uk/for-the-public/raising-concerns/ for more information.
11. CONTACTING US
If you need to contact us about this policy or any matters relating to the personal information we hold on you, you can write to us at World Academy of Sport, 52 Granby Row, Manchester, M1 7AY, United Kingdom or email us at firstname.lastname@example.org.
12. FURTHER INFORMATION
IMPORTANT – PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE
World Academy of Sport - Website Terms and Conditions of Use
These terms and conditions of use are the terms and conditions under which you may use the Website worldacademysport.com (the Website).
Please read these terms carefully. These terms apply to any use of the Website, whether you register or not. However, as part of the registration process you will be required to show that you have read and understood these terms by ticking a box on the registration form.
If you refuse to accept these terms, you should immediately cease to access and/or use the Website in any matter.
We recommend that you print a copy of these terms for your future reference.
1. ABOUT US
1.1 We are World Academy of Sport Services Ltd, a company registered in England and Wales with company number 5960091.
1.2 Our registered office address is C/O Moore Stephens Centurion House, 129 Deansgate, Manchester, United Kingdom, M3 3WR. However, please do not use this address for correspondence or contractual notices.
1.3 Any correspondence or contractual notices should be sent to us at World Academy of Sport, 52 Granby Row, Manchester, United Kingdom, M1 7AY or by email to email@example.com.
2. AVAILABILITY OF THE WEBSITE
2.1 We will use our reasonable endeavours to make the Website available for you to access over the internet. However, from time to time the Website may be unavailable if we carry out routine maintenance and repairs or due to the unavailability or failure of the internet.
2.2 We do not give any promise that the Website or the service it provides will be available for you to access, will continue uninterrupted or error-free or will remain unchanged.
3. PROHIBITED USES
3.1 You may not use the Website:
3.1.1 in any way that breaches any applicable local, national or international law or regulation;
3.1.2 in any way that may damage our reputation or that of the Website;
3.1.3 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
3.1.4 to harvest or collect email addresses or other contact information for the purposes of sending unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
3.1.5 to transmit, or procure the sending of spam;
3.1.6 to send, knowingly receive, upload, download, use or re-use any material which:
(a) is inaccurate;
(b) expresses an opinion which is not genuinely held;
(c) contains any material which is defamatory or derogatory of any person;
(d) contains any material which is obscene, offensive, hateful or inflammatory;
(e) promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
(f) infringes any intellectual property or other right of any other person;
(g) is likely to deceive any person;
(h) is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
(i) is threatening, abusive or invade another’s privacy, causes annoyance, inconvenience or needless anxiety, is likely to harass, upset, embarrass, alarm or annoy any other person; and/or
(j) advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse; and/or
3.1.7 to use automate scripts to collect information from or otherwise interact with the Website.
3.2 You also agree:
3.2.1 not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of these terms;
3.2.2 that in submitting or uploading any material to the Website you will not impersonate any person, misrepresent your identity or affiliation with any person, or give the impression that the material emanates from us (if this is not the case);
3.2.3 not to access without authority, interfere with, damage or disrupt:
(a) any part of the Website;
(b) any equipment or network on which the Website is stored;
(c) any software used in the provision of the Website; or
(d) any equipment or network or software owned or used by any third party; and
3.2.4 not to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware, or to attack our Website via a denial-of-service attack or a distributed denial-of service attack.
3.3 By breaching paragraph 3.2.3or paragraph 3.2.4, you may be committing a criminal offence under the Computer Misuse Act 1990 or other applicable local legislation. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
3.4 If you are accessing this Website from outside the United Kingdom you should be aware that we have designed this Website and these terms to comply with applicable law and regulation in the United Kingdom. We cannot guarantee that your use of this Website will comply with local mandatory legal requirements in the country that you are accessing it from. It is your responsibility to ensure that your use of our Website does not place you or us in breach of any local law or regulation and you must not use the Website in any manner which may do so.
3.5 You warrant that you will not use the Website in any of the ways prohibited in this paragraph 3, and you agree that you will be liable to us and indemnify us for any breach of that warranty.
4. USER INTERACTION
4.1 Our Website may offer various options to interact with other Registered Users, such as file sharing facilities, discussion boards, social media integration and/or such other features as we may add from time to time.
4.2 When participating in any parts of the Website that involve user interaction, you must at all times act in a polite, lawful and respectful manner to all other users. Do not post anything that you are not prepared to be publicly associated with.
4.3 We retain the absolute discretion to suspend or remove any content which is the subject of a complaint and will, where we consider it appropriate to do so, co-operate with any complainant, including providing your contact details to the complainant so that the complainant can contact you directly. However, we will not be responsible to you for any additional liability you suffer as a result of our failure to remove content which is the subject of a complaint.
4.4 If we receive a complaint about your use of the Website, whether from a law enforcement authority, company, private individual or otherwise, we will consider the complaint and determine how to respond. Complaints may include allegations that content you have submitted infringes a third party’s rights, is defamatory or is otherwise unlawful or illegal.
4.5 Please exercise caution when viewing user submitted content. By its nature we are unable to provide any guarantee that it will be appropriate or accurate, and we cannot be responsible for any loss that you suffer as a result of your viewing of, or reliance upon, any user submitted content.
5.1 All material on the Website is protected by copyright. You may view pages of the Website on screen and may print or download extracts of them for your own personal use.
5.2 You may supply a copy of any such extract to any third party provided that:
5.2.1 the extract is for their own personal use;
5.2.2 the extract is not supplied as part of or included in another work, website or publication;
5.2.3 the extract is not supplied either directly or indirectly in return for commercial gain; and
5.2.4 the third party is made aware that the source of the copy is the Website and that these terms and conditions apply equally to them.
5.3 Notwithstanding paragraph 5.2you are not permitted to distribute a copy of any course content or material to any third party without our written permission.
5.4 No part of the Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without our express written consent.
6. CONTENT OF THE WEBSITE
6.1 We will use our reasonable endeavours to ensure that the information on the Website is accurate and complete. However, we do not give any promises about the accuracy or completeness of that information or the accuracy of any information (including, without limitation, Registration Data provided by Registered Users).
6.2 The Website includes content, services and hypertext links to websites owned, operated, controlled and/or provided by third parties (Third Party Content).
6.3 Our Website may include an embedded stream of our Twitter feed or other social media accounts. By the nature of social media postings these tend to be less formal than other content and nothing on our Twitter feed or other social media account should be taken to form any contractual obligation or representation. Social media postings represent the position as at the time they were posted and may no longer be current. Any statement of opinion is of the employee or representative making the tweet or posting and does not necessarily reflect our opinion. Retweets and shares are not necessarily endorsements. Your use of these third party services is subject to their own terms of service.
6.4 Your use of any Third Party Content may be subject to the relevant third party’s terms and conditions, and it is your responsibility to make yourself aware of those terms and conditions. We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content.
6.5 We have no control over or proprietary interest in any Third Party Content. We do not give any promises about the quality, security, accuracy or any other aspect of any Third Party Content, and exclude any and all liability arising from your use of them.
7.1 By registering to use our Website you confirm that you:
7.1.1 understand and accept these terms;
7.1.2 are legally capable of entering into binding contracts; and
7.1.3 are at least 16 years old, or, if you are younger than 16 years old, have permission from your parent or guardian to register.
7.2 You agree to:
7.2.1 provide true, accurate, current and complete information about yourself as prompted by the site's registration form (the Registration Data); and
7.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
7.3 If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or if you commit any breach of these terms or do anything that we, in our absolute discretion, believe may damage our reputation or that of the Website, we have the right to suspend or terminate your account and refuse any and all current or future use of any part or the entire Website without notice or liability to you.
7.4 Once you have registered you will be a Registered User of the Website.
7.5 You are responsible for any use of your account using your user name and/or password, for keeping your user name and password confidential and for logging out of your account at the end of each session. You agree to let us know immediately if you become aware of or suspect any unauthorised use of your account, user name and/or password. If you forget your password, you should click the “forgot password” link and a temporary password will be sent to your registered email address to allow you to regain access to our site and choose your own new password. You are responsible for any actions taken by a person who logs into the site using your user name and password.
8. TAKING A COURSE
8.1 Our Website may offer you the opportunity to apply to take a course, which may be delivered online or in person.
8.2 If you apply to take a course, your participation in the course will be governed by separate terms, a copy of which will be displayed to you when you make your application. This applies whether the course is delivered online or in person. However, if you do take an online course you will continue to be bound by these terms in addition to the course participation terms whilst using our Website to complete that course.
9. OUR LIABILITY
9.1 Our liability for losses you suffer as a result of us failing to comply with these terms or as a result of any other loss or damage that you suffer as a result of your use of this Website is strictly limited to £100.
9.2 We are not responsible for losses which are not reasonably foreseeable by you and us and even if such losses result from a deliberate breach of these terms by us.
9.3 We are also not responsible for any of the following types of losses that you may suffer as a result of your use of the Website:
9.3.1 loss of income or revenue;
9.3.2 loss of business;
9.3.3 loss of profits or contracts; or
9.3.4 loss of anticipated savings.
9.4 Nothing in these terms shall limit in any way our liability for:
9.4.1 death or personal injury caused by our negligence;
9.4.2 fraud or fraudulent misrepresentation; or
9.4.3 any other matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability.
10. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your legal rights.
All notices given by you to us must be given to the address or email set out at paragraph 1above. We may give notice to you at either the email or postal address you provide to us when registering (or such updated email address or postal address as you may provide to us from time to time via the section of the Website which allows you to update your registration details). Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter (ten days if sent internationally). In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such e-mail was sent to the specified email address of the addressee.
12. TRANSFER OF RIGHTS AND OBLIGATIONS
12.1 These terms are binding on you and us and on our respective successors and assigns.
12.2 You may not transfer, assign, charge or otherwise dispose of your interest in these terms, or any of your rights or obligations arising under it, without our prior written consent.
13. OUR RIGHT TO VARY THESE TERMS
13.1 We have the right to revise and amend these terms from time to time without notice to you.
13.2 You will be subject to the policies and terms and conditions in force at the time that you access the Website.
14. LAW AND JURISDICTION
These terms and your use of the Website, together with any associated non-contractual disputes or claims, are governed by English law and you and we each hereby accept the exclusive jurisdiction of the English courts, save that if you live in a different country we may take action for interim relief or to enforce any judgment against you in the country in which you reside.